Tech

Many don’t know that WhatsApp offers a free business platform

WhatsApp and Enterprise Nation have announced a partnership to educate and support UK SMEs on how to connect with customers and grow their business using WhatsApp’s free business tools.

WhatsApp is the world’s most popular private messaging service, with over 2 billion users worldwide, but many in the UK also have a free business app that WhatsApp was created specifically for small businesses. I don’t know what it offers.

Already, two out of three people surveyed around the world say they sent a message to their business, and the WhatsApp business app was created with small business owners in mind. With this app, small business owners can easily connect with customers, highlight key products and services, accept orders, answer customer service questions, and interact with customers. Can be quick, personal, and private.

Companies can create catalogs to showcase their products and services, and use special tools to automate, sort, and respond quickly to messages. The WhatsApp Business App already has more than 50 million users worldwide and 175 million messages are sent daily to WhatsApp Business Account.

According to a recent survey, 35% of small business owners believe that lack of expert advice is a barrier to adopting technology tools in their businesses. The new partnership aims to provide training and best practice tips to members of the UK Enterprise Nation to grow their business and build loyal and trustworthy relationships with new and existing customers.

Enterprise Nation is the UK’s most active SME network, supporting more than 500,000 SMEs in the past year alone. It offers a national program on the most important topics for small businesses, including:

StartUp UK: A 3-year campaign to help 1 million people start their business Business.connected: Train 100,000 businesses on how to hire technology, apps and software School of Sales: 10,000 business owners make sales Facebook and Instagram help you grow and grow your business

“SMEs have faced unprecedented challenges in all areas of their business over the last two years,” said Akua Gyekye, WhatsApp’s public policy leader. “Connecting with customers is always important to our business, but during the pandemic, we’ve heard many examples of WhatsApp being described as the absolute lifeline of SMBs around the world. Customers can then talk to the business in the same way they chat with friends and family, ordering, inquiring, browsing products, and the business stays connected to the customer and ends sales. And it provides an easy way to do business. As the country is about to recover, maintaining meaningful customer relationships is more important than ever for small businesses.

Emma Jones, founder of Enterprise Nation, said:

Taking care of your existing customers is essential to any business, but it can sometimes be ignored to win a new business. Technology has played a major role in supporting small businesses for the past 18 months. WhatsApp makes customer service a great experience for both customers and small business owners.

Many don’t know that WhatsApp offers a free business platform

Source link Many don’t know that WhatsApp offers a free business platform

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