Teresa Boughey: The Next Steps for Workplace Diversity, Fairness, Inclusion and Attribution

Many organizations are still unaware of both people and business cases. Diversity And inclusions, Teresa Boughey says.

I know that companies have to do something, absence To truly understand the need, they apply a tokenist checkbox approach.

They have an exclusive inclusion initiative, Diversity Inclusion is sufficient to satisfy employees and shareholders alike.

But over the last few weeks, the world of sports has been shaken at its core by a highly public demonstration of the catastrophic effects that a tokenist checkbox approach to inclusion can have on individuals. team And organization.

An interview with Azeem Rafiq on the Digital, Cultural, Media and Sports Selection Committee was certainly an unpleasant viewing as he publicly reproduced trauma, living experiences and race. discrimination He suffered. However, Azeem has discovered a level of strength, courage, and tenacity to blow a whistle with the intention of making a difference.

The sad reality is that he wasn’t the only one to experience this. discrimination Trauma and this situation can affect people and businesses across the country.

Inclusion is a business necessity

NS Accelerating inclusion research reports Emphasize half leadership team (49%) can understand and articulate the business benefits of a comprehensive and diverse organization. 36. % Said they couldn’t, and 15% reported they didn’t know.

For those who don’t yet know the equity business case, Diversity, Inclusion, and Affiliation Then, the “return on inclusion” (ROI) is real. There is a perception that some aspects are “softer” elements such as behavior and culture.

These can seem difficult to measure at first glance, but these so-called softer elements have a significant impact on more specific aspects such as results, reputation, and relationships.

In recent weeks, the regulatory body, the British Cricket Commission, has imposed sanctions on one club, including the withdrawal of equipment. Sponsors withdrew their support, causing serious damage to the relationship between the player and the wider community.

But what’s next for inclusion in the workplace?

Employees are fed up with rhetoric. They are anxious for change. There is no quick solution overnight when it comes to creating an inclusive culture, but it takes some pace to instill confidence that an organization is committed to change.

Organizations need to retain leaders to explain, listen to leaders who share experiences, and incorporate inclusions and affiliations at the heart of their policies. These are some important ways in which an organization can truly prioritize inclusion, paying attention to its deployment in the sports world.


Board governance is often the place where overhaul is needed. Group thinking occurs when the boards not only look the same, but also have the same / similar experience and background.

Without board diversity, leaders cannot connect points and often experience deep-seated biases such as confirmation bias and conformance bias. The halo effect can leave incidents without problems and prevent the board from explaining each other.

However, if you are asked, “Diversity and inclusion are key performance indicators for each of your members.” leadership team Only 26% of organizations answered “yes”, 60% answered “no” and 14% answered “did not know” to explain the Accelerating Inclusion Research Report. ..

The board needs to ask “what you can’t see,” “what’s missing,” and “who can’t hear you?”


There is more than one correct way to measureDiversityEffort. The area in which you decide to focus depends on the culture of your company. Whatever the specific problem you’ve been trying to solve, now is the ideal time to buy a stake.

The report also shows that 53% of organizations did not have a personnel data dashboard on which the board could measure progress and explain to each other, and 15% had such a mechanism. I said I don’t know if.

It is important to clarify people and diversity data, develop action plans to close the gap, and measure progress on a regular basis.

No matter what the data shows, the organization cannot avoid this.that needs encounter.

comprehensive leadership

Leaders building an inclusive workplace culture consistently show inclusiveness leadership Action.They are available as well as individuals teamNot only keep the office door open, but take the time to get to know and understand everyone who is part of you. team..

Comprehensive leaders understand the importance of treating staff fairly and act as a role model to work with minority groups and encourage others.

Comprehensive leaders endorse suggestions from others, facilitate the actions needed to advance the initiative, and enable others to make decisions to prevent bottlenecks.

Leaders need to set the tone of their organization, make sure their actions are consistent, and take the necessary actions to show zero tolerance.

Zero tolerance and alliance

An inclusive workplace culture is not something that one individual can achieve, but something that everyone feels and experiences. That’s why zero tolerance and alliances are so important. However, when asked, only 16% of respondents answered “yes”. They are implementing a development program so that everyone can understand how to become an ambassador and defend others.

From recent events, it is clear how important it is to defend the rights of others, confront abuse during the course of abuse, and prevent individuals from experiencing discrimination or isolation.

To achieve zero tolerance, everyone needs to fully clarify the purpose of the organization, understand the rules, and know what it takes to comply with these rules.

Regardless of the industry, this is a crucial moment for an organization and its board to pause, look at past and present actions and actions, and make bold changes for a more comprehensive future.


Teresa Boughey MA FCIPD is the CEO of the award-winning Jungle HR and the founder of Inclusion 247, who just released the Accelerating Inclusion Report. She presented a TEDx talk entitled “Overcoming Diversity Fatigue” (2019) and is the author of Amazon’s bestseller “Broken the Gap – Five Steps to Creating a Comprehensive Culture.” Teresa is a business board member, chair of the Diversity & Inclusion subgroup of Women and Enterprise APPG, and a member of Women and Work APPG. She is also a regular contributor to the media and public policy.

Teresa Boughey: The Next Steps for Workplace Diversity, Fairness, Inclusion and Attribution

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