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Why uniform is important in the hospitality industry?

There’s a huge ongoing debate regarding whether uniforms are actually necessary or not. While a lot of people feel that uniforms don’t really contribute much to their respective industries, we beg to differ.

In my opinion, every person must learn discipline from an early age and uniform is just one way of doing that. Almost every industry we know has a certain uniform for people partaking in it, and the hospitality industry is no different.

Be it managing a hotel reception or serving guests food, uniforms play a very important role in this industry.

Read on to know some of the reasons why uniforms are very important in the hospitality industry.

  1. First impression

The age-old saying “First impression is the best impression” is absolutely true. A proper, clean uniform shows guests and customers that the company is professional and is dedicated to serving guests in the best manner possible. This casts a good impression on clients, and they come back for more.

  1. Good atmosphere

When you walk into a hotel and see the staff wearing crisp uniforms, it also gives you a whiff of the hotels’ atmosphere.

You get a sense of discipline and professionalism from the hotel, so you know that your stay there will be a pleasant one. A good uniform also indicates the work culture and ethics of the place.

  1. Dress code

DIfferent sets of uniforms for different work levels are important in the hospitality industry. Dress codes were initially established to distinguish between the different groups of workers on the basis of their tasks.

For example, the spa manager has to wear a neat suit and tie to greet guests and make them feel welcomed. But workers need to wear light-coloured, sanitized uniforms to ensure a germ-free environment.

  1. Easy recognition

Uniforms make it very easy to identify the staff of an establishment among the guests. For example, in a crowded hotel, you may easily confuse a guest with staff if the latter isn’t wearing a uniform.

In order to eliminate this confusion, the staff is advised to wear a uniform. Or else you might end up asking a guest for a specific service and feel embarrassed about it afterwards!

  1. Distinguish between establishments

Just as uniforms help to differentiate between different groups of staff, they also help to identify different companies or establishments.

If you see different hotels having different uniforms, it will make your work much easier while identifying the staff of your hotel.

If you wish to stay in a hotel belonging to a specific chain of hotels, a uniform will help you to recognize instantly.

  1. Healthy environment

One of the most important reasons why hospitality organizations ask their workers to wear uniforms is to maintain hygiene and cleanliness. Chefs are advised to wear caps and gloves, and workers in a spa are asked to wear aprons- all this is done to ensure that the hotel, restaurant, or spa is kept as clean as possible.

The cleaning department workers especially have to follow rigorous rules, such as wearing masks, gloves, caps, and carrying sanitisers, since their job is to tidy up the place. So a proper uniform ensures that the staff maintains hygiene protocols as much as possible.

  1. Avoiding mishaps

Many hospitality industry workers wear special items like non-slip shoes or durable aprons to avoid accidents. For example, an apron helps to prevent any stain on the clothes underneath, and non-slip shoes prevent the worker from falling and injuring themselves.

  1. Teamwork

Workers of the same group wearing identical uniforms also add a sense of kinship. When one staff member sees that their teammates, wearing uniforms, are working hard with utmost dedication, it motivates them to work hard too. This enables a kind of team spirit and the entire group gets together to put in their best efforts.

If you are looking for some premium-quality uniforms for your staff, check out https://awardsafety.com.au/, a company that specializes in workwear and work boots. From work pants to polo shirt uniforms, Award Safety will ensure the best possible kind of hospitality uniforms for your company.

Over to you…

94% of consumers prefer staff that wear uniforms, according to CargoCrew. Looking at the number, it’s not a very bad idea to make sure your staff is wearing uniforms at all times.


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